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Learn how to publish articles, organize collections, and configure your Help Center to deflect tickets and help customers self-serve.
See how visitors use your published Help Center and Live chat widget: views, searches, chat activity, popular paths, and search terms with no results.
Your Knowledge Base powers initdesk AI.
Import your public help center into initdesk to launch faster—and improve AI replies from day one.
Install initdesk Live chat with a simple widget.js tag and help visitors get instant answers from your Help Center articles
initdesk Support Portal is your public help center.