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Get started
  • Quickstart
  • Organization profile and avatar
  • Invite team members
  • How to manage tickets
  • Migration Guide
  • API access
Connect your email & inboxes
  • Handle support email
  • Creating new inboxes
  • Channels
  • CC addresses, multiple inboxes, and who sees replies
initdesk AI
  • AI Assistant
  • Knowledge Base
  • Draft replies
  • AI auto-tagging
Help Center
  • Overview
  • Collections & Articles
  • Custom domain
  • Import your knowledge base
  • Live chat
  • Analytics
Triage & productivity
  • Use initdesk as a Chrome app
  • Keyboard shortcuts
  • Using bulk actions
  • Follow up on conversations
Plugins
  • Connecting Slack notifications
  • Linear Integration
  • BYOD - Bring Your Own Data
Integrations & notifications
  • Notifications
  • Setting up webhooks
Multilingual & translation
  • Setting your app language
  • Translate messages in one‑click
Account, billing & plans
  • Account deletion due to inactivity
  • Managing seats, team invites, and canceling your subscription
  • Understanding initdesk pricing
Powered by initdesk
  1. initdesk
  2. Account, billing & plans

Managing seats, team invites, and canceling your subscription

Invite teammates, manage seats, and cancel subscriptions without penalty when needed.

How to invite teammates, manage seats, and cancel your subscription when you need to scale down.

Inviting teammates & seats

  1. Open the Team tab on left menu.
  2. Invite teammates by email and choose a role (associate, admin).
  3. There is no need to worry about seats, initdesk allows unlimited users across your organization.

Cancelling your subscription

  1. Open Settings menu, then go to Subscription.
  2. Choose Cancel subscription and follow prompts -- you can cancel anytime without fees.
  3. After canceling, you may retain access until the end of your billing cycle or trial—confirm dates on the Subscription page.
Account deletion due to inactivity
Understanding initdesk pricing

Learn about initdesk pricing and full feature access

Powered by initdesk
On this page
  • Managing seats, team invites, and canceling your subscription
  • **Inviting teammates & seats**
  • Cancelling your subscription