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Managing seats, team invites, and canceling your subscription

Invite unlimited teammates at no extra cost, and cancel anytime. Last-period tickets are billed on the final invoice.

Managing seats, team invites, and canceling your subscription

Invite unlimited teammates at no extra cost, and cancel anytime. Last-period tickets are billed on the final invoice.

How to invite teammates and cancel your subscription when you need to scale down.

Inviting teammates

Open the Team tab in the left menu.
Invite teammates by email and choose a role (associate or admin).
There are no seats to buy. initdesk allows unlimited users across the organization. Inviting people does not change your bill.

Details: Invite team members. Pricing: Understanding initdesk pricing.

Canceling your subscription

Open Settings → Subscription.
Choose Cancel subscription and follow the prompts. You can cancel anytime. There is no cancellation fee.
You keep access until the end of the current billing period. Confirm that end date on the Subscription page.

What happens to usage. Tickets created in the last 5 days before renewal are included on that last invoice — they are not dropped. Remaining valid tickets are billed so nothing stays unbilled. Timing: When tickets appear on your invoice.

Managing seats, team invites, and canceling your subscription

Invite unlimited teammates at no extra cost, and cancel anytime. Last-period tickets are billed on the final invoice.

Managing seats, team invites, and canceling your subscription

Invite unlimited teammates at no extra cost, and cancel anytime. Last-period tickets are billed on the final invoice.

How to invite teammates and cancel your subscription when you need to scale down.

Inviting teammates

Open the Team tab in the left menu.
Invite teammates by email and choose a role (associate or admin).
There are no seats to buy. initdesk allows unlimited users across the organization. Inviting people does not change your bill.

Details: Invite team members. Pricing: Understanding initdesk pricing.

Canceling your subscription

Open Settings → Subscription.
Choose Cancel subscription and follow the prompts. You can cancel anytime. There is no cancellation fee.
You keep access until the end of the current billing period. Confirm that end date on the Subscription page.

What happens to usage. Tickets created in the last 5 days before renewal are included on that last invoice — they are not dropped. Remaining valid tickets are billed so nothing stays unbilled. Timing: When tickets appear on your invoice.