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initdeskinitdesk
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initdeskinitdesk
Get started
  • Quickstart
  • API access
  • Organization profile and avatar
  • Invite team members
  • How to manage tickets
  • Migration Guide
Connect your email & inboxes
  • Handle support email
  • Creating new inboxes
  • CC addresses, multiple inboxes, and who sees replies
initdesk AI
  • AI Assistant
  • Knowledge Base
  • Draft replies
  • AI auto-tagging
Help Center
  • Overview
  • Collections & Articles
  • Custom domain
  • Import your knowledge base
  • Live chat
  • Analytics
Triage & productivity
  • Keyboard shortcuts
  • Using bulk actions
  • Follow up on conversations
Plugins
  • Connecting Slack notifications
  • Linear Integration
  • BYOD - Bring Your Own Data
Integrations & notifications
  • Setting up webhooks
Multilingual & translation
  • Setting your app language
  • Translate messages in one‑click
Account, billing & plans
  • Account deletion due to inactivity
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  1. initdesk
  3. Get started

API access

Use initdesk API to connect to internal systems

Public API Status

Our public API is in development. This API will let you connect initdesk to other software, including custom applications.

To request beta access, write to support@initdesk.com explaining your use case.

Quickstart

Create your account and sign in.

Organization profile and avatar

Add an organization image, set branding, and confirm basic organization settings.

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On this page
  • API access
  • Public API Status