Plugins - initdesk

⌘ K

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Search portal content

⌘ K

Search

Search portal content

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Quickstart
Organization profile and avatar
Invite team members
How to manage tickets
Migration Guide

Connect your email & inboxes

Handle support email
Creating new inboxes
CC addresses, multiple inboxes, and who sees replies

initdesk AI

AI Assistant
Knowledge Base
Draft replies
AI auto-tagging

Help Center

Overview
Collections & Articles
Custom domain
Import your knowledge base
Live chat

Triage & productivity

Keyboard shortcuts
Using bulk actions
Follow up on conversations

Plugins

Connecting Slack notifications
Linear Integration
BYOD - Bring Your Own Data

Integrations & notifications

Setting up webhooks

Multilingual & translation

Setting your app language
Translate messages in one‑click

Account, billing & plans

Account deletion due to inactivity

Powered by initdesk

Powered by initdesk

initdesk

Plugins

BYOD - Bring Your Own Data

Use Bring Your Own Data (BYOD) to show external customer data directly in the ticket sidebar.

Connecting Slack notifications

Send ticket notifications to Slack channels and map inboxes to channels for faster alerts.

Linear Integration

Connect Linear to initdesk to create, link, and track product issues directly from support tickets.