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initdeskinitdesk
Get started
  • Quickstart
  • Organization profile and avatar
  • Invite team members
  • How to manage tickets
  • Migration Guide
  • API access
Connect your email & inboxes
  • Handle support email
  • Creating new inboxes
  • Channels
  • CC addresses, multiple inboxes, and who sees replies
initdesk AI
  • AI Assistant
  • Knowledge Base
  • Draft replies
  • AI auto-tagging
Help Center
  • Overview
  • Collections & Articles
  • Custom domain
  • Import your knowledge base
  • Live chat
  • Analytics
Triage & productivity
  • Use initdesk as a Chrome app
  • Keyboard shortcuts
  • Using bulk actions
  • Follow up on conversations
Plugins
  • Connecting Slack notifications
  • Linear Integration
  • BYOD - Bring Your Own Data
Integrations & notifications
  • Notifications
  • Setting up webhooks
Multilingual & translation
  • Setting your app language
  • Translate messages in one‑click
Account, billing & plans
  • Account deletion due to inactivity
Powered by initdesk
  1. initdesk

Multilingual & translation

Translate messages, set the app language, and support multilingual customer replies.

Setting your app language

Change the initdesk interface language to English, Spanish, or Portuguese in your Profile menu.

Translate messages in one‑click

Use the one‑click translation feature to read customer messages in your language without leaving the ticket.