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AI customer support in one tabAI customer support in one tab
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AI customer support in one tabAI customer support in one tab
  • Handle support email
  • Ticket numbering and customer interaction style
  • Creating new inboxes
  • Channels
  • CC addresses, multiple inboxes, and who sees replies
  1. Home
  3. Connect your email & inboxes

Connect your email & inboxes

Add and manage shared inboxes to centralize support emails for one or more products.

Handle support email

Connect an email account to create a shared inbox so all support messages appear in one place.

Ticket numbering and customer interaction style

Understand how ticket numbering works alongside with customer interaction styles.

Creating new inboxes

How messages become tickets.

Channels
CC addresses, multiple inboxes, and who sees replies