Setting your app language - AI customer support in one tab

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AI customer support in one tab

Translate messages in one‑click
Setting your app language

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Multilingual & translation

Setting your app language

Change the initdesk interface language to English, Spanish, or Portuguese in your Profile menu.

Setting your app language

Change the initdesk interface language to English, Spanish, or Portuguese in your Profile menu.

initdesk supports a multi‑language interface (English, Spanish, Portuguese (Brazil) as announced). Agents can change UI language from their profile.

Steps

Click your avatar to open the Profile menu.
Select Your profile and locate Language preference (Product Updates mention changing language in Profile).
Choose the preferred language and save. The UI will refresh into the selected language.

Verification

After saving, the navigation labels and menus should display in the selected language.

Edge cases

If you switch languages and see untranslated strings, please notify the product team: Sidebar → Help.

Translate messages in one‑click

Use the one‑click translation feature to read customer messages in your language without leaving the ticket.

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Setting your app language
Steps
Verification
Edge cases